Privacy Policy

This Privacy Policy outlines the practices and procedures followed by Galena Cellars Vineyard &

Winery regarding the collection, use, and disclosure of personal information when you use our

website and services. We are committed to protecting your privacy and ensuring the security of

your personal information. By using our website and providing us with your personal

information, you agree to the terms of this Privacy Policy.

Information We Collect

 

Use of Information

2.1 Personal Information:

We use your personal information for the following purposes:

Processing and fulfilling your orders

Communicating with you regarding your orders, inquiries, and wine deliveries

Providing customer support

Sending promotional offers, newsletters, and updates (only if you have given consent)

Customizing your shopping experience

Age verification to comply with legal requirements

Analyzing and improving our services

Complying with legal obligations

2.2 Non-Personal Information:

Non-personal information is used for analyzing trends, administering the website, improving

user experience, and gathering demographic information. This information is anonymized and

does not personally identify you.

Information We Collect
1.1 Personal Information: We may collect certain personal information when you visit our website or use our services, including but not limited to:
  • Name
  • Email address
  • Postal address
  • Phone number
  • Date of birth (for age verification purposes)
  • Payment information (credit card details, billing address)
  • Order history
    1.2 Non-Personal Information: In addition to personal information, we may collect non-personal information such as:
  • IP address
  • Browser type
  • Device type
  • Operating system
  • Website usage information
  • Cookies and other tracking technologies (refer to our Cookie Policy for more details)
 
Use of Information
2.1 Personal Information: We use your personal information for the following purposes:
  • Processing and fulfilling your orders
  • Communicating with you regarding your orders, inquiries, and wine deliveries
  • Providing customer support
  • Sending promotional offers, newsletters, and updates (only if you have given consent)
  • Customizing your shopping experience
  • Age verification to comply with legal requirements
  • Analyzing and improving our services
  • Complying with legal obligations
2.2 Non-Personal Information: Non-personal information is used for analyzing trends, administering the website, improving user experience, and gathering demographic information. This information is anonymized and does not personally identify you.  

Disclosure of Information

3.1 Service Providers: We may engage trusted third-party service providers to assist us in operating our website, processing payments, delivering products, and conducting business operations. These service providers may have access to your personal information, but they are obligated to maintain its confidentiality and are prohibited from using it for any other purpose.

3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

3.3 Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website regarding any change in ownership or use of your personal information.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Choices and Rights
5.1 Updating Your Information: You have the right to access, update, correct, or delete your personal information. You can do this by logging into your account or contacting us directly.

5.2 Email Marketing: If you have subscribed to our newsletter or promotional emails, you may unsubscribe at any time by following the instructions provided in the email or contacting us directly.

5.3 Cookies: You can manage cookies and tracking technologies through your browser settings. Please refer to our Cookie Policy for more information.

Age Restrictions

Our website and services are intended for individuals who are of legal drinking age in their jurisdiction. We do not knowingly collect personal information from individuals under the legal drinking age. If you believe that we have inadvertently collected personal information from someone under

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